Superior Mobile Health Services
Medical Specimen Transport
Superior utilizes the latest tracking and scanning technology, road safety devices, electronic POD and signatures, document capturing, real time GPS and other state of the art tools to ensure that your medical packages stay safe, accounted for and reach their destination in a timely fashion. We constantly monitor the pick-up and delivery process from our onsite 24/7/365 Dispatch Operations Center, located in Elmhurst, IL.
What Makes Us Different?
Superior uniformed couriers operate co-branded, marked vehicles, utilize barcode scanning technology, carry thermal lined specimen totes, refrigerators and dry ice at all times. Superior’s 24/7 dispatch center provides accessibility to partners. Whether your facility requires the use of a car, van or box truck, Superior is able to fully meet your needs.
We offer pick-up and delivery options on a wide variety of packages:
- Diagnostic Specimens
- Small and Large packages
- Pharmaceuticals
- Nuclear Medicine
- Interoffice Mail
- PHI Documents
- Custom Packages
Each one of our drivers receives extensive training, including:
- Specimen Identification and Transport
- Universal Precautions and Bloodborne Pathogens
- Hazmat Training
- Dry Ice Safety
- HIPAA / Compliance
- Customer Service / Conflict Resolution
- Diversity and Inclusion Training
- OSHA – Workplace Safety, Fleet Maintenance, Lifting and Moving
- Specimen Temperature Requirements
- PPE
- Annual On-Road Competency Assessments
Flexible Pick-Up & Delivery Options
- Same Day
- STAT – Delivery Within 2 Hours
- On-Call Service
- Routes
- Pre-Scheduled Stops
Online Ordering
With our easy to use, online ordering system, you can:
- Receive price quotes
- Generate invoicing & reports on specimen transports
- Receive email notifications for up to three addresses; on submission, on pickup, and/or on delivery
- GPS Tracking
Reporting
Our team is committed to providing the most efficient services in the industry. Customizable performance reporting includes:
- Specimen Flow
- Cost Center Analysis
- Route Optimization